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HISTORY
In 1993, Robert Thurber founded RT Services after 11 years of experience in the plumbing and heating industry with his wife, Cynthia Thurber, supporting him every step of the way. At a young age their son, Phillip Thurber, was often by Robert’s side learning and appreciating the trade. In 2018, the company name changed from RT Plumbing & Heating, Inc. to RT Services to better reflect the scope of services offered. In 2022, the business transitioned to Phillip and Melanie Thurber. We count it a joy and privilege to be a family owned and operated business now for 2 generations.
MEET THE OWNERS
Phillip Thurber
- Owner, Master Plumber
“You’re not obligated to win. You’re obligated to keep trying the best you can every day.” – Marian Edelman
Phillip (Phil) graduated from Heritage Academy in 2007 and completed trade school in 2008. He has his Master Plumber Certification and 20+ years of experience.
“I’ve been by my dad’s (Bobby’s) side at job sites since I was 4 years old. I enjoy helping customers solve their issues while communicating options. I enjoy meeting and connecting with new people.”
Phil enjoys spending time with his wife and son, as well as hunting, fishing, and farming for wildlife.
Melanie Thurber
- Co-Owner, Admin Lead
“Let all that you do be done in love." – 1 Corinthians 16:14
Before devoting her career to RT Services, Melanie balanced numerous aspects of Human Resources for a rapidly growing company. Her favorite part of administration is organizing, creating, and implementing new procedures.
In 2016, Melanie completed AMA in General Management and became a certified HR Generalist. In addition, she has numerous OSHA certifications and is certified in Refresh Leadership, FMLA & ADA Compliance, PII and Cyber Awareness, among others. She enjoys serving the RT Services team members and customers. "RT Services aims to treat each and every person that crosses their path like family and that makes it a special place to be."
Melanie enjoys yoga, coffee, a good novel, and spending quality time with her husband and son. Together, they enjoy hiking, biking, and visiting Deep Creek Lake. When there’s a spare moment in between, you can find her at the barn with her horse.
MEET YOUR TECHNICIANS
Robert Thurber
- Founder, Master Plumber
Robert (Bobby) graduated from Williamsport High School in 1977, then graduated from Bob Jones University from the Diesel Mechanic Trades Program in 1982. He worked in the plumbing field for 11 years before branching out on his own and starting RT Plumbing & Heating.
“I am grateful for the opportunity of founding RT Services since 1993. I have terrific team members who enjoy what they do. They are motivated, ambitious, hardworking, and offer respectable and clean services. These guys are top notch and I’m so proud of them. The administrative staff is pretty sweet, too!”
When Bobby can get away, he enjoys hunting and fishing. He adores seeing and spending time with his grandkids. “I love America and the freedoms we have in the good ‘ole USA. I love my Lord and Savior, and am blessed by the freedom he gave me when he gave me eternal life.”
Matt Davis
- HVAC Master
“Pleasure in the job puts perfection in the work.”
Matt is a graduate of Frederick High School and has a Master HVAC license as well as an EPA certification and NCI combustion certification. He has been in the HVAC trade since 2001.
“I like helping people solve their HVAC issues and I like working at RT Services because they treat their team members like family.”
Matt enjoys fishing, hunting, and golfing.
Caleb Horvat
- Plumbing Apprentice
“Within the covers of the Bible are the answers for all the problems men face.” – Ronald Reagan
Caleb graduated from Broadfording Christian Academy in 2006. He has Backflow Certifications and his Apprentice License, and has been in the industry since 2019.
“I love RT Services because they treat you like family and that makes a great environment… we work hard, play hard, and do quality work!”
Caleb enjoys anything outdoors (farming, hunting, fishing, etc.) and is proud of his wonderful wife Lauren, and 6 children: Cameron, Lilyana, Cheyenne, Jackson, Sadie and Serenity.
Wyatt Pearre
- HVAC Apprentice
“Exposure Leads to Expansion”
Wyatt is a graduate of Clarksburg High School, and has completed heat pump, gas furnace, and mini split courses, and is also refrigerant handling certified. He has been in the HVAC industry since 2018.
“I like working at RT Services because of the family roots and values, it’s an overall great working environment!”
Wyatt is an Army Veteran and enjoys riding his motorcycle, shooting guns, hunting, watching movies, and spending time with his wife and kids.
Ande Goff
- Master Plumber
"Know when to hold them, know when to fold them." – Kenny Rodgers
Ande firmly believes that a positive attitude is an accomplishment in itself.
“I like working at RT Services because it's a team of friendly people who care about their jobs.”
MEET YOUR ADMINISTRATION
Katy Buchanan
- First Impressions Specialist
“No work is insignificant. All labor that uplifts humanity has dignity and importance and should be undertaken with painstaking excellence.” – Martin Luther King Jr.
Katheryn (Katy) graduated from Greencastle Antrim High School in 2012. She spent many years in the human services field using her excellent communication skills and heart for helping others to provide assistance to those in need.
"I enjoy my job at RT Services because I can continue to help others as I connect them to the services they need while also using my established connections in the community to assist the business during its daily activities and future growth."
Katy is from Greencastle. She enjoys spending time with her daughter, styling hair and make up for special occasions, doing nails, music, and spending time with her extended family.
Katy Buchanan
- First Impressions Specialist
“No work is insignificant. All labor that uplifts humanity has dignity and importance and should be undertaken with painstaking excellence.” – Martin Luther King Jr.
Katheryn (Katy) graduated from Greencastle Antrim High School in 2012. She spent many years in the human services field using her excellent communication skills and heart for helping others to provide assistance to those in need.
"I enjoy my job at RT Services because I can continue to help others as I connect them to the services they need while also using my established connections in the community to assist the business during its daily activities and future growth."
Katy is from Greencastle. She enjoys spending time with her daughter, styling hair and make up for special occasions, doing nails, music, and spending time with her extended family.
Brooke Cooper
- Administrative Assistant
BIO COMING SOON!
Alexis Hammett
- Workflow Master
“God is too good to be unkind and He is too wise to be mistaken. When we cannot trace His hand, we must trust His heart.” – Charles Spurgeon
Alexis attended Washington County Technical High School in 2018 where she studied Graphic Design/Multimedia and graduated with her Adobe Photoshop® CC 2015 certification. Alexis has spent the last 5 years developing her customer service and administration skills.
“I enjoy performing behind-the-scenes tasks that help keep the systems running smoothly. I appreciate the genuine interest that Phil and Mel gave me when diligently searching for somebody to fill this role. I am very excited to demonstrate my skills and contribute to RT Services’ efficiency.”
Alexis lives in Hagerstown, MD with her husband. In her free time, she enjoys watching movies, spending time with her family, attending Bible Study groups, and discovering new places to shop.
Team Member Photography Credit: Moxie Muse Photography
