|
We would LOVE for you to join our RT Services team!
|
Comfort Specialist
Experience: Manager/Supervisor Type: Full-Time Description: We are seeking a highly capable Comfort Specialist to help manage our organization's customer relations and sales experience. This role will work closely with the Operations and Service Manager to establish and uphold customer satisfaction standards, as well as promote a productive and motivated work environment. The ideal candidate will be an excellent communicator and problem-solver, able to promptly respond to customer inquiries via phone, email, or in person. Responsibilities include providing exceptional customer service, building lasting customer relationships, and managing the service team members. The role requires a deep understanding of industry standards, as well as the company's products and services. The candidate must possess a sales-oriented mindset and excellent leadership qualities to succeed in this role. They should also be able to develop and maintain positive relationships with customers, the team, and third-party vendors. |
|
Plumbing Technician
Experience: Mid-Level Type: Full-Time Description: We are hiring a driven Plumbing Technician who will perform residential and commercial plumbing services. The ideal candidate will have experience with diagnosing and troubleshooting plumbing issues, evaluating customer needs, and clearly communicating with customers and our team. To be successful in this role, customer satisfaction, safety and comfort should be your top priority. Ideal candidates will be patient, and have excellent organizational and troubleshooting skills. |
|
Schedule Specialist
Experience: Mid-Level Type: Part-Time Description: The Schedule Specialist will handle customer phone calls and organize service calls for Plumbing and HVAC technicians to ensure they can move quickly and efficiently from job to job throughout the day. They are responsible for overseeing the schedule of these technicians and communicating with the Service Manager about directing them to jobs that need attention. |
